Sub-Zero Repair


Sub-Zero is the cornerstone of our company, and the anchor of exceptional kitchens across the globe. It’s the promise of pioneering technology and a truly remarkable, flexible design.

But above all, Sub-Zero stands for freshness. Flavor. For preserving and prolonging each and every second of an ingredient’s vibrancy. This is a brand built to respect food. To honor the growers and producers of that food. And to avoid food waste.

To provide the best Sub-Zero repair to the Twin Cities, Western Wisconsin, and Northern Iowa, Sub-Zero relies on the experts at Thomas Service Company, their Premier Partner for Factory Certified Service.

Whether your Sub-Zero refrigerator is still under warranty or has decades of exceptional performance behind it, Thomas Service Company has the training and commitment to quality required to service these luxury appliances.

Commitment to our Customers and our Work
Our commitment to customers is what drives us. Lifestyles and schedules have become more complicated and hectic since we opened in 1947, so we value your time more than ever.

  • We continue to change the way we work with our customers when scheduling to make our visit as convenient as possible.
  • Our goal remains to repair your Sub-Zero refrigerator the first time, every time. If problems arise, we commit to standing behind our work and will work with you to resolve the issue.

Commitment to Outstanding Technicians
Our Factory Certified Technicians can handle all of your Sub-Zero repair needs. Sub-Zero regularly trains our authorized technicians on-site to keep them current with all the cutting-edge technology and new product development. Please visit our Meet Our Staff page. There you will have the opportunity to learn more about our Factory Certified Technicians before they come to service your Sub-Zero refrigerator.

Commitment to Factory Certified Parts
We use only Sub-Zero Factory Certified Parts, which come with a 1-year guarantee from Sub-Zero. Our trucks are fully stocked with these factory replacement parts to increase our ability to complete the repair on the first trip.

Superior workmanship and the friendliest customer service, all from a team you can trust. We are Thomas Service Company Inc.

To schedule an appointment, please give us a call at (651) 457-5645 or schedule online.